HomeWarranty

OUR 5-STAR WARRANTY

We care about our customers and making sure you are 100% satisfied with your purchase. If anything about your purchase could have been improved, or if there are any problems with your order, please contact us immediately and we will make it right. 1 Year warranty on motor and Samsung battery and frame, 90 days parts warranty.

SHIPPING

We offer blazing-fast shipping in Canada! Orders ship within 24 hours of purchase. Please see individual products for shipping quotes.

RETURN POLICY

Our products are guaranteed to satisfy. If you are not completely happy with your purchase, you may return it for a money-back guarantee within 14 days of purchase. Customer must pay for return shipping costs.

ELECTRIC BIKE SAFETY

Warning: Helmets must be worn while riding whenever you ride an Electric Bike. You may risk serious injury or death if you misuse ebikes or are involved in a collision or falls. OPERATORS MUST USE GOOD JUDGMENT AND COMMON SENSE TO DETECT AND AVOID HAZARDS AND DANGERS that they may encounter when riding our Electric Bikes. We are not responsible for misuse of your electric bike as well as, we do not cover situations where injury or death may occur. By checking off “I agree to the terms and conditions” as well as using our brand, you accepted the inherent risks of operating this product and acknowledge this.